The property
The record that outlives every job on it
Assessments, certificates, compliance dates and tenancies. A property accumulates a history here, and the history is what the next job starts from.
Assessment, score, plan, passport
A technician runs the checklist. The office reviews it and sends it. The member gets a score per asset, a plan of what to do about it with prices and reasons attached, and a passport for the property holding the timeline, the reports, the photos and the documents.
Nothing reaches the member before the office has approved it, so findings cannot leak out half-finished.
A property with a record is worth more than a property with a folder of paperwork.
Certificates issued, not chased
Define the form once — a gas safety record, an EICR, your own condition certificate — and it is filled in on the job and filed against the property with its issue and expiry dates already set.
The compliance calendar and the renewal reminder pick it up without anyone typing a date twice.
The certificate comes out of the visit that earned it.
Compliance that can stop a letting
Per-country packs — for the UK, gas safety, EICR, EPC, alarms and legionella — tracked with expiry dates, a status dashboard and renewal alerts. The blocking rule stops a tenancy going live on a non-compliant property.
The check happens when it matters, not when somebody remembers.
List it, screen them, sign it, activate it
Vacant properties and rooms advertised on a public listings page on your own address, syndicated to the portals, with enquiries captured into a screening queue you convert straight into a draft tenancy.
The tenant signs electronically, with audit evidence behind the signature, and the tenancy activates on the same record the advert was raised from.
From advert to signed tenancy without leaving the record.
Planned work that raises itself
Recurring maintenance per property — an annual boiler service, a quarterly gutter clear — automatically raising a service request when it falls due, through the same pipeline as a reported fault.
Planned upkeep and reported faults are one queue, which is why the planned half stops slipping.
Every unit, registered and still in cover
Photograph a rating plate and the make, model, serial, GC number, refrigerant type and date of manufacture come off it. The registration queue then chases whichever fitted units are still unregistered with their manufacturer.
Expiring cover surfaces before you book a job somebody else should be paying for.
Keep reading
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The job
From a report to a paid invoice
How a property repair runs end to end in Moby — reported with photos, dispatched to a vetted contractor, tracked on a live clock, and invoiced without re-keying a line.
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The money
Where the margin was hiding
Supplier bills read into priced lines, a rate card that prices its own jobs, memberships that show their working, and rent that remits itself — the money surfaces in Moby.
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The trade
The half most platforms treat as an afterthought
Vetting filed once and approved per client, a calendar that counts people, works orders that become jobs, and van stock counted per location — the contractor half of Moby.
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Ops vs CRM
Your CRM fills the diary. Moby runs the property.
CRMs hold the address book. Moby runs the work — tickets, tenancies, compliance and invoices. Keep your CRM and close the ops gap: where one stops and the other starts.
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CP12
CP12: the gas safety record that never lapses
What a landlord gas safety record (CP12) is and when it is due, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the record the Gas Safe engineer issues from the job.
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EICR
EICR: five-year electrical safety, tracked like the gas check
What an Electrical Installation Condition Report is, the five-year rule for private lets in England, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the report the electrician issues from the job.
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Landlords
Landlords: the rent, the certificates and the repairs on one record
For self-managing landlords and small portfolios: tenancies, a rent ledger with arrears, the UK compliance pack and repairs on one property record, with a dashboard that shows occupancy, rent roll, arrears and deposits held.
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Home Health Score
Home Health Score: a property’s condition as one number
A 0–100 score from a checklist assessment, banded Excellent, Good or Needs Attention, with a plan of what to do about it and a passport that keeps the record — what the Home Health Score is and what it is not.