Guides

How the work actually runs.

Walkthroughs, each about one part of the product and each written from the screens rather than the roadmap. Everything described in them is in the product today.

• The job

  From a report to a paid invoice

  How a property repair runs end to end in Moby — reported with photos, dispatched to a vetted contractor, tracked on a live clock, and invoiced without re-keying a line.

• The money

  Where the margin was hiding

  Supplier bills read into priced lines, a rate card that prices its own jobs, memberships that show their working, and rent that remits itself — the money surfaces in Moby.

• The property

  The record that outlives every job on it

  Home health scores, certificates issued from the job that earned them, compliance that can block a letting, and listings that become signed tenancies — the property record in Moby.

• The trade

  The half most platforms treat as an afterthought

  Vetting filed once and approved per client, a calendar that counts people, works orders that become jobs, and van stock counted per location — the contractor half of Moby.

• Ops vs CRM

  Your CRM fills the diary. Moby runs the property.

  CRMs hold the address book. Moby runs the work — tickets, tenancies, compliance and invoices. Keep your CRM and close the ops gap: where one stops and the other starts.

• CP12

  CP12: the gas safety record that never lapses

  What a landlord gas safety record (CP12) is and when it is due, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the record the Gas Safe engineer issues from the job.

• EICR

  EICR: five-year electrical safety, tracked like the gas check

  What an Electrical Installation Condition Report is, the five-year rule for private lets in England, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the report the electrician issues from the job.

• Landlords

  Landlords: the rent, the certificates and the repairs on one record

  For self-managing landlords and small portfolios: tenancies, a rent ledger with arrears, the UK compliance pack and repairs on one property record, with a dashboard that shows occupancy, rent roll, arrears and deposits held.

• Home Health Score

  Home Health Score: a property’s condition as one number

  A 0–100 score from a checklist assessment, banded Excellent, Good or Needs Attention, with a plan of what to do about it and a passport that keeps the record — what the Home Health Score is and what it is not.