Landlords
Landlords: the rent, the certificates and the repairs on one record
A landlord’s problem is rarely any one of rent, compliance or repairs. It is that the three live in three places. Moby is set up for landlords from the first screen: tenancies with their own ledger, the UK compliance pack on every property, and repairs with a trail.
The landlord’s problem is the join
Rent in a spreadsheet, certificates in a drive, repairs in a chat thread. Each works on its own until the month they have to agree: the arrears chase that needs the tenancy dates, the re-let that needs the gas record, the deposit return that needs the repair history.
Moby has a landlord category of its own — an organisation that has tenants rather than customers — so the office is arranged for lettings from the first screen rather than adapted to it.
Three folders are three versions of the truth. One record is one.
Tenancies and rent that keep their own books
A tenancy holds the occupants, the rent schedule, the deposit and its lifecycle from draft to ended, and the agreement can be signed electronically without leaving the record. The rent engine raises each period’s charge from the schedule, records payments and adjustments on an append-only ledger, and a balance above zero is arrears — a queue to work through, not a memory to check.
Tenants can pay rent by card from their own portal, through your Stripe account rather than ours. The landlord dashboard shows the portfolio as occupancy, rent roll, arrears and deposits held.
Rent roll, arrears and deposits held: a dashboard, not a Sunday-night spreadsheet.
Compliance that can say no
Every property carries the UK compliance pack: the gas safety check every twelve months, the EICR every five years, the EPC every ten with a minimum rating of E, and smoke and carbon monoxide alarms as a periodic check rather than a dated certificate. Expiry dates come from the certificates filed, renewal alerts come before the dates, and a tenancy cannot go active while a blocking requirement is missing.
The certificate is on the property, and the property will not let without it.
Repairs with a trail
A tenant reports a fault through their portal, with photos, and it lands as a ticket on the property rather than a message on your phone. You dispatch it to your own contractors or post it to the marketplace; the work is evidenced from the visit and becomes an invoice without re-keying. Contractors join free, with their own account and their own books.
When the deposit return comes round, the repair history is already on the record.
Every job ticketed, every invoice paid — and the deposit dispute answered from the record.
Whether you manage it yourself or an agent does
The same record serves the agency that manages for landlords: remittances come from the same ledger the rent was collected on. A landlord who moves between managing and being managed keeps the property’s history either way.
Bring one property with a tenancy in arrears to the walkthrough.
Keep reading
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The job
From a report to a paid invoice
How a property repair runs end to end in Moby — reported with photos, dispatched to a vetted contractor, tracked on a live clock, and invoiced without re-keying a line.
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The money
Where the margin was hiding
Supplier bills read into priced lines, a rate card that prices its own jobs, memberships that show their working, and rent that remits itself — the money surfaces in Moby.
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The property
The record that outlives every job on it
Home health scores, certificates issued from the job that earned them, compliance that can block a letting, and listings that become signed tenancies — the property record in Moby.
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The trade
The half most platforms treat as an afterthought
Vetting filed once and approved per client, a calendar that counts people, works orders that become jobs, and van stock counted per location — the contractor half of Moby.
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Ops vs CRM
Your CRM fills the diary. Moby runs the property.
CRMs hold the address book. Moby runs the work — tickets, tenancies, compliance and invoices. Keep your CRM and close the ops gap: where one stops and the other starts.
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CP12
CP12: the gas safety record that never lapses
What a landlord gas safety record (CP12) is and when it is due, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the record the Gas Safe engineer issues from the job.
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EICR
EICR: five-year electrical safety, tracked like the gas check
What an Electrical Installation Condition Report is, the five-year rule for private lets in England, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the report the electrician issues from the job.
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Home Health Score
Home Health Score: a property’s condition as one number
A 0–100 score from a checklist assessment, banded Excellent, Good or Needs Attention, with a plan of what to do about it and a passport that keeps the record — what the Home Health Score is and what it is not.