The money
Where the margin was hiding
Materials, rates, memberships, rent and payroll. The half of a property business that is usually reconstructed in a spreadsheet after the fact.
Upload the merchant's bill and get a real job margin
A trade counter docket, a plumbing merchant's statement, a distributor's PDF. It is read into priced line items against the supplier it came from, and each line is billed on at cost, at cost plus your markup, at a fixed agreed price, or not at all — allocated to the job it was bought for.
An invoice you issue is an invoice; one you receive is a bill. The product keeps the two apart on purpose, because the question “what did this job actually cost” has no answer while both are called the same thing.
The materials half of a job becomes a profit figure instead of a hand-typed guess.
A published rate card that prices its own jobs
The rate sheet the organisation publishes to its customers, with a non-member markup computed on top rather than maintained beside it. A job requested at a published rate is approved at that price automatically, on the grounds that the customer already saw it.
Your prices are on the wall, so the small jobs approve themselves.
Memberships that visibly earn their keep
Recurring plans with credits, included callouts and annual inspections, sold and billed through the organisation's own Stripe account, with coupons at checkout and a monthly digest telling the member what their plan actually did for them.
A plan that shows its working is a plan that renews.
Money that arrives explained
How long each client takes to pay, how much lands unexplained, and a remittance advice that turns straight into a batch payment with invoices pre-matched and deductions carried across.
Stop reconciling a bank line against a PDF by hand.
Rent in, remittance out, statement on the screen
Charges generate from each tenancy's schedule; payments and adjustments post against them; arrears age in a queue somebody can work. Tenants pay by card from their own portal.
Collected rent is remitted to the landlord net of the management fee and recorded with the payout reference, and the landlord reads the same rows the agent works from.
The landlord's statement is built from the ledger, not typed into a spreadsheet.
Payroll and pensions read, not re-keyed
Payslips are read from the accounts package the business already keeps its books in — real gross, deductions and net — and each pay period's employee and employer pension contributions go to the workplace provider the business already uses.
The numbers are filed once, by the system that files them properly.
Keep reading
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The job
From a report to a paid invoice
How a property repair runs end to end in Moby — reported with photos, dispatched to a vetted contractor, tracked on a live clock, and invoiced without re-keying a line.
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The property
The record that outlives every job on it
Home health scores, certificates issued from the job that earned them, compliance that can block a letting, and listings that become signed tenancies — the property record in Moby.
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The trade
The half most platforms treat as an afterthought
Vetting filed once and approved per client, a calendar that counts people, works orders that become jobs, and van stock counted per location — the contractor half of Moby.
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Ops vs CRM
Your CRM fills the diary. Moby runs the property.
CRMs hold the address book. Moby runs the work — tickets, tenancies, compliance and invoices. Keep your CRM and close the ops gap: where one stops and the other starts.
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CP12
CP12: the gas safety record that never lapses
What a landlord gas safety record (CP12) is and when it is due, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the record the Gas Safe engineer issues from the job.
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EICR
EICR: five-year electrical safety, tracked like the gas check
What an Electrical Installation Condition Report is, the five-year rule for private lets in England, and how Moby tracks it on the property, blocks a tenancy while it is missing, and files the report the electrician issues from the job.
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Landlords
Landlords: the rent, the certificates and the repairs on one record
For self-managing landlords and small portfolios: tenancies, a rent ledger with arrears, the UK compliance pack and repairs on one property record, with a dashboard that shows occupancy, rent roll, arrears and deposits held.
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Home Health Score
Home Health Score: a property’s condition as one number
A 0–100 score from a checklist assessment, banded Excellent, Good or Needs Attention, with a plan of what to do about it and a passport that keeps the record — what the Home Health Score is and what it is not.